Terms and Conditions for Ratipownie Luxury Watches

Effective Date: January 4, 2025

Welcome to Ratipownie Luxury Watches! These Terms and Conditions govern your use of our website and the purchase of products from Ratipownie Watches. By accessing or using the website, you agree to comply with and be bound by these Terms and Conditions.

Please read them carefully before making any purchases or using our services.

1. General Information

These Terms and Conditions apply to all visitors, users, and others who access or use the website.

2. Agreement

By accessing or using the website and making a purchase from Ratipownie Luxury Watches, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must immediately stop using the website.

Ratipownie Luxury Watches reserves the right to modify or update these Terms and Conditions at any time, and such changes will be effective immediately upon posting to the website. It is your responsibility to review these Terms periodically.

3. Account and Registration

  • Account Creation: To place an order on Ratipownie Luxury Watches, you must create an account. You will need to provide accurate, current, and complete information during registration, and you are responsible for maintaining the confidentiality of your account information.
  • Account Security: You are responsible for safeguarding your login details and any activities that occur under your account. If you suspect any unauthorized use of your account, you should notify us immediately.

4. Ordering and Acceptance of Orders

  • Order Process: When you place an order with us, you are offering to purchase a product, subject to our acceptance. Once your order is placed, you will receive an order confirmation email, but this does not signify our acceptance of your order. Acceptance occurs when we process your order and ship the product(s).
  • Order Cancellation: We reserve the right to cancel any order for reasons including but not limited to product availability, errors in the product listing, payment issues, or suspicion of fraudulent activity. If we cancel your order, you will receive a full refund.
  • Order Confirmation: After placing an order, you will receive a confirmation email with your order details. Please review this information carefully. If there is any error, please contact us immediately.

5. Product Availability

While we strive to maintain accurate inventory levels, products may become unavailable due to demand or other factors. In the event that a product is out of stock after your order has been placed, we will notify you immediately and provide an option for a refund or a similar replacement.

6. Pricing

  • Price Accuracy: Prices listed on the website are in US dollars and are subject to change without notice. Prices will be confirmed during the checkout process.
  • Sales Tax: Sales tax will be applied according to the applicable rates based on the shipping address.

7. Shipping and Delivery

  • Shipping Methods: We offer various shipping methods. Shipping costs are calculated during checkout based on your location and the delivery method chosen.
  • Processing Time: Orders are typically processed and shipped within 1-3 business days, but this can vary depending on order volume and availability.
  • Delivery Time: Delivery times vary based on your location and the shipping method selected. Standard delivery typically takes between 5-7 business days for domestic orders.
  • International Shipping: We also offer international shipping, but please note that additional duties, taxes, and customs fees may apply and are the responsibility of the customer.

8. Payments

  • Payment Methods: We accept payment via major credit and debit cards (Visa, MasterCard, American Express, Discover) and PayPal.
  • Payment Authorization: Payment must be authorized by the payment provider before we can process and ship your order. If there is an issue with payment authorization, we will notify you and your order may be delayed or canceled.

9. Returns and Refunds

For details about our return policy, please refer to our Refund and Return Policy. Ratipownie Luxury Watches accepts returns of unused and unworn items within 30 days from the date of delivery. Certain conditions apply, including that the product must be in its original condition, with tags, and packaging intact.

Refunds will be processed to the original payment method, and shipping fees are non-refundable, unless the return is due to an error on our part.

10. Warranty and Repairs

  • Warranty: Each Ratipownie watch comes with a 2-year limited warranty, which covers manufacturing defects and issues related to craftsmanship. The warranty does not cover damage due to accidents, misuse, or normal wear and tear.
  • Repairs: In case of repairs, please contact us via info@ratipownie.com for instructions. For out-of-warranty repairs, we will provide an estimate based on the nature of the damage.

11. Privacy and Security

We are committed to protecting your privacy. All personal data provided during the purchase process will be used in accordance with our Privacy Policy. We use industry-standard encryption protocols to ensure that your payment information is secure.

12. Intellectual Property

  • Copyright: All content on the website, including but not limited to text, images, logos, and designs, is the property of Ratipownie Luxury Watches and is protected by copyright laws.
  • Trademark: The Ratipownie brand name, logo, and any associated trademarks are the property of Ratipownie Watches and may not be used without permission.

13. Limitation of Liability

  • No Liability for Damages: Ratipownie Luxury Watches shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the website or the purchase of products. This includes, but is not limited to, damages related to loss of profit, business interruption, or personal injury.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the state of North Carolina, USA, without regard to its conflict of law principles.

Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

Ratipownie Luxury Watches
Address: 18 Benzington Way, Leicester, North Carolina
Email: info@ratipownie.com
Phone: (828) 683-3154
Website: www.ratipownie.com